While
larger companies were initially targeted by data thieves, you're next.
Follow these tips to better protect the servers on your network.
To
date, larger enterprises have been the primary focus of information
thieves, but smaller businesses are now just as likely to be the
targets of these attackers. Maybe more so.
“Big companies have more resources and they’re
getting smarter on that business risk and starting to be tougher to
penetrate,” says Mark Piening, senior director of worldwide small- and
medium-size business marketing for security vendor Symantec. Smaller
companies won’t be able to protect themselves from criminals who are
intent on hacking into their customer databases or phishing for
sensitive corporate data -- unless they take steps to keep that
information out of reach, or stop those emails from reaching employee
desktops.
“The criminal may have more interest in going
after a bigger business, because there’s often more to get,” Piening
says. But if it's easier to go after the smaller business, "What do you
think they are going to do?”
What you can do to stop trouble before it starts
In some cases, that’s as simple as turning off a
service you don’t need. Why have critical corporate data sitting on a
network exposed to the rest of the world? “If you have a customer
database and you’re not doing something online with that, don’t put it
on a network where that can be accessed,” says Piening. Isolating a
server with that database can be a cheap and easy proposition, but not
everyone manages their policies that diligently.
Email, of course, presents some of the biggest
risks to an organization. “Bad things happen when you don’t protect
your Exchange server,” notes Piening. Mail servers should be configured
to block or remove emails with file attachments such as .VBS, .BAT,
.EXE, .PIF, and .SCR, which are commonly used to spread viruses,
advises Symantec in its most recent Internet Security Threat Report,
published in September.
The report also advises signing up for a fraud
alerting service or using Web server log monitoring to track whether
complete downloads of your website are taking place, as that may
indicate someone is trying set up an illegitimate website in support of
a phishing attack. Phishing emails may be sent to your customers, but
Piening also brings up other possibilities: those disguised as
communications from your human resources department aimed at getting
your own employees to cough up personal info, and/or someone phishing
for your customers’ information. If they get it, “that’s pure company
liability,” Piening says.
Email security software or appliances from vendors
such as Symantec, McAfee, and Sonicwall are designed to keep the
network free from spam (whether of the phishing or perverse kind), as
well as from someone hijacking your small business’ email server to
send spam. “The challenge there is you get blacklisted,” says David
Kakish, a security specialist at technology products and services
provider CDW. That's not a good thing in today’s world, where
businesses must be able to electronically communicate with customers
and prospects.
A multi-tiered approach to security
Kakish advocates that small businesses take a
multi-layered, multi-vendor approach to securing their systems.
Consider e-mail systems as one example -- you might use one company’s
technology at the SMTP gateway to cleanse messages of spam and viruses;
another anti-spam and anti-virus engine on the email server itself; and
further protection from another source at the desktop, laptop or other
endpoints. That way, a small business has better assurance that if
something is missed by one source at one point, it will be caught at
the next.
It isn’t as complicated to deploy this kind of
approach as it used to be. “People always assume there’s too much to do
at the gateway level, and that it’s complex,” he says. But that’s no
longer the case. “You don’t have to be an IT whiz to go in and do this.
And management has gotten a lot easier.”
It’s a bit more of an investment to take a
multi-layered approach to security, he says, but not that much.
“Everyone looks at ROI, and in the security world you want to look at
RON -- return on negligence,” Kakish says. “If you are negligent, what
will happen in your environment? What’s the cost of your network being
down for a couple of hours or days, and what is the cost to try to
prevent that?”
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